Our Solutions

Services we provide for our customers

Our agents specialize in receiving incoming calls from customers eager to process food orders…

Customer service at KoneCall is dedicated to provide exceptional support and assistance to our customers…

Our live chat support offers real-time assistance for a quick and personalized customer experience.

Connect with us on your favorite platforms for quick responses to your inquiries, order updates, and personalized assistance…

WHAT WE DO

World-Class Communication Center Services

At KoneCall, we’re not just a call center we’re your partners in enhancing the customer experience for your restaurant. Every call is handled with care and efficiency, reflecting your brand’s values. Let us support your team by managing orders and inquiries, so you can focus on delivering exceptional service in-house.

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Our numbers speak for ourselves, amplifying the heartbeat of KoneCall success

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Do you need a consult?

Please do not hesitate to contact us and we will be there for you.

Proliferate the Market Leave Your Competition Miles Behind.

Hardcore Technology With the Softest Human Touch.

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Find most common answers our clients have

If you do not find your answer here, please don’t hesitate to contact us
What services does your call center offer for restaurants?

Our call center specializes in handling restaurant phone calls and orders. We take orders for delivery or pickup, handle inquiries, and provide customer support.

How can your call center assist my restaurant?

We streamline your operations by managing incoming calls, taking orders accurately, handling customer inquiries professionally, and ensuring seamless communication between your restaurant and customers.

What are the benefits of using your call center services for my restaurant?

By utilizing our services, your restaurant can focus on food preparation and service while we manage phone calls, enhance customer satisfaction, reduce wait times, and improve order accuracy.

How do you ensure accuracy when taking orders for restaurants?

Our call center agents are extensively trained to accurately record orders, confirm details with customers, and use specialized software to minimize errors in order-taking.

Can your call center handle peak hours or busy periods for restaurants?

Yes, we’re equipped to handle high call volumes during peak hours or busy periods. Our team efficiently manages increased call traffic, guaranteeing that all orders are handled promptly.

How can I integrate your call center services with my restaurant's existing systems?

We offer seamless integration options tailored to your restaurant’s systems. This may include POS integration, order management software, or other custom solutions for smooth operations.

What languages can your call center agents support?

Our call center agents are proficient in multiple languages to cater to a diverse customer base, ensuring effective communication and customer service for your restaurant.

How can I get started with your call center services for my restaurant?

Getting started is easy! Contact us via [email protected] to discuss your restaurant’s needs. We’ll work with you to create a customized plan that fits your requirements.

I can't commend the KoneCall team enough for their exceptional service. Our customer inquiries have never been handled more efficiently, and the positive feedback we've received reflects their dedication to providing top-notch assistance. Truly a game-changer for our business!"

John D. – Business Owner
“Pizza Place A” Owner

As a sushi restaurant owner, prompt and efficient communication is essential for our success. The call center team has been instrumental in ensuring that every customer call is handled with the same care and precision we put into crafting our sushi. Their understanding of our menu and commitment to excellent service has not only elevated our customer satisfaction but has also allowed us to focus more on what we do best – creating delightful sushi experiences. I'm grateful for their seamless integration into our operations and the positive impact they've had on our customer relations. Highly recommended for any restaurant looking to enhance their customer service game!

Mia K. 
Sushi Restaurant Owner
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